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Tariff Updates - April 3, 2025: With the new US tariffs [List], increases in all of our arcade part prices (excluding t-molding) are to be expected if the tariffs are still in place when we need to restock items, as over 180 countries now have tariffs applied to imports. A tariff is paid by the importing company, so these are the rates we will need to now pay when we buy from our international suppliers: United Kingdom 10% (Ultimarc), Spain 20% (Industrias Lorenzo), Japan 24% (Sanwa), South Korea 25% (Samducksa/Crown), Taiwan 32% (Zippy Switches), China 34% (various misc items). While Suzo Happ has warehouses in the US, their factory is in China, so their items will likely increase by 9% since the prior tariff was already at 25%. Our t-moldings are made in the USA and will not be effected
Yahoo Users: Yahoo has been delaying or outright blocking our emails lately, so to receive a reply from our contact form we highly suggest using an alternate email address if you have one.
Customer Service Hours:
We are available 8am-3pm US Eastern time, Monday-Friday. We normally do not answer emails after hours or on weekends, so please allow us until the following business day to reply.
What is the fastest way to contact you?
Using the contact form or sending an email to sales@t-molding.com is the fastest way to reach us.
May I call you?
We are not staffed for taking orders by phone. The fastest way to have a question answered is with the contact form and the fastest way to have an order shipped is to place it through our website. Please see the Shipping Details page to see our shipping schedule and answers to common order questions.
Can you send me samples?
Absolutely! You can order free samples here: Order Free Samples.
Can you send me a catalog?
Not right now, we've been adding products like crazy so we need to make a new one. For now our website is our catalog.
Do you ship to my country?
We likely do! Just add the item you need to your shopping cart and there will be a drop-down to select your country. If your country is not listed just let us know and we'll add it to the list!
Where are you located?
We are located in and ship from Lebanon, CT. (USA). We do not have a brick-and-mortar store so we are not open to the public but if you need to mail us a sample or a payment our mailing address is: T-Molding.com | 74 Norwich Ave | Lebanon, CT 06249
Credit Card Charge Question?
If you have RBT Enterprises or T-Molding.com on your credit card but don't have a receipt email from us (and don't remember placing an order) you may call us at 860-374-9993. We are not staffed to take orders or product questions by phone, the fastest to have a question answered is to use the contact form.
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